You are here

New meter connection

Find out all you need to know about making a new meter connection

A. Building a house?

If you need a meter to build a house you must bring the following to WEB offices:

  1. Building Permit from DOW
  2. Copy of the plan with the location of the property
  3. Valid Identification
  4. Awg. 130,- for:
    1. Security Deposit Awg. 80,-
    2. Connection Awg. 50,-

 

B. Building a commercial building?

If you need a meter to build a commercial building you must submit the following at the WEB offices:

  1. Building permit from DOW
  2. Copy of the plan with the location of the property
  3. Valid Identification
  4. Copy of Registration of the business at the Chamber of Commerce (KVK) not older than 3 months
  5. The business must authorize someone in writing to sign for the business (Machtigings brief available here)   
  6. Awg. 130,- for:
    1. Security deposit Awg. 80,-
    2. Connection: Awg. 50,-

 

C. Second water meter on a property

A second meter can be requested for an apartment, trailer (not on wheels), a house divided in two or more sections or a house made of wood in good condition.

  1. Fill out a request form at the WEB counter
  2. Within 1 week WEB will visit the property to evaluate the building for which the second meter is being requested.
  3. WEB will call to inform you of the results.
  4. If the request is approved you must bring to the WEB counter:
    1. Valid Identification
    2. Awg. 130,- for:

i.Security deposit Awg. 80,-

ii.Connection Awg. 50.00

 

D. Water meter with P rate for agriculture or farming

  1. A letter from the Department of Agriculture, Husbandries and Fisheries (Santa Rosa), and for farming you must bring a letter from the Department of Public Health.
  2. Valid Identification
  3. Awg. 130,-
    1. Security Deposit Awg. 80,-
    2. Connection Awg. 50,-

Duration to get a connection for a new water meter

The waiting time for a new meter depends on the situation at the property. Each situation is unique.
Below are various situations and approximately how long it takes for the meter to be connected:

  1. The existing pipeline runs directly in front of the property and there is already a connection for a meter: 2 or 3 days
  2. The existing pipeline runs in front of the property but there is no connection for the meter: 1 week
  3. The existing pipeline runs across the street from the property or is located on a neighboring property: 2 to 3 weeks
  4. The existing pipeline runs 50m or more from the property:
    1. An investigation at the site will determine how long it will take for the meter to be connected
    2. Up to 2 months.
  5. If the property where the meter is requested is 250m or more outside of WEB’s service area the client must pay half of the cost involved to connect the meter. An investigation at the site will determine how long it will take for the meter to be connected and the amount that the client will have to contribute:
    1. After payment is received it will take a maximum of 2 months.  
    2. In many cases the composition of the ground can determine how long it will take for a meter to be connected.

The indicative times for installing a new water meter apply to all situations, whether you are building a new house or commercial building, getting a second water meter to your property or when applying for a meter with P rate.

 

Authorizing a person to request a water meter:

The authorized person must bring to WEB counter:

  • Your written authorization
  • Your valid identification
  • His/her own valid identification

Still unclear as to what is necessary to complete your transaction at WEB? Please call our Call Center at 525-4200.

Under particular circumstances WEB may permit deviations from the above-mentioned practices.