Disconnecting a Meter

Want to disconnect the water meter at your property? Your request must be made personally at our Main Office in Balashi.

Information and requirements:

  • Visit our Main Office in Balashi
  • Bring valid ID such as driver’s license or passport
  • Provide a forwarding address so that we can mail your last bill
  • Requests should be made at least 3 working days before the desired date of the meter disconnection
  • The security deposit will automatically be deducted from the open balance on your last bill

Authorizing a person to disconnect a meter (via a ‘Machtiging’ or ‘Authorization letter’)
The authorized person must bring:

  • Your written authorization (dated and signed)
  • Copy of your valid ID
  • Their own valid ID