A water bill is considered past due when the last payment date has passed. The last payment date can be located on the top right of your water bill.
This date will vary slightly every month so make sure that you always check the date.
Also stated on every water bill is the amount that has not yet been paid. Pay attention to this amount and you can avoid disconnection of service.
When a water bill is past due, WEB can disconnect service at any time without notice. Once we disconnect service you will have to come to the WEB cashier at Balashi and pay the full overdue amount plus a Awg. 50,- reconnection fee. To avoid disconnection you should pay the bill by the due date located on the top right of every bill.